Privacy Policy

Data controller: MELO24, Arrondissement Oborishte Rue Exarch Yossif n° 93, Sofia, Bulgarie. Contact: contact@gymdb.io.

Data collected and purposes

• Customer account and purchases (email, first name, purchase history). Legal basis: performance of the contract. Kept for the lifetime of the account plus 3 years after the last activity; accounting records are archived for 10 years (legal requirement).
• Free program (first name, last name, email address, phone number). Legal basis: consent (checkbox at the time of the request, time-stamped). Purposes: sending the free program and access to the member area; marketing by email and phone about our offers. Consent can be withdrawn at any time (unsubscribe link in every email, or a simple request); your details are never passed on to third parties.
• Newsletter (email, proof of consent). Legal basis: consent (double opt-in) for visitors; for customers, marketing for similar services with the right to object at any time. One-click unsubscribe in every email.
• Audience measurement : anonymised statistics (no advertising cookies, no third-party trackers): visits are counted using a non-identifying anonymised technical fingerprint, kept for a maximum of 13 months.
• Security logs : legal basis: legitimate interest. Kept for 12 months.

Cookies

This site only uses strictly necessary cookies (login session, internal attribution of sales to advertising campaigns), which are exempt from consent. No advertising or social-network cookies are placed.

Recipients and processors

• OVH (France): hosting.
• Stripe (Ireland/United States): payment. Transfers are governed by safeguards (Data Privacy Framework / standard contractual clauses). Your card details are never processed by our servers.
• Resend (United States): sending emails. Transfers are governed by standard contractual clauses.

Your rights

You have the right to access, rectify, erase, port, restrict and object to the processing of your data. You can update your details and your newsletter subscription from your customer area, or write to contact@gymdb.io (response within 1 month). You can lodge a complaint with the CNIL, the French data-protection authority (cnil.fr).